Help please.


  • Regular Member | Tip SAchris

    i am a novice. I have an older version wallet on my laptop with 100ftc. i downloaded the new wallet 2 on my phone. I transferred 10ftc from the old wallet to the new app as a test and it worked. Then i did the same action again transferring another 40ftc to the same tested address. this time a message came up saying i should pay for this to happen. i accepted the charge and pressed send. the 40ftc never arrived at my new wallet. this transaction was on 7/01/18. the ftc has left my old wallet. i have the tracker ID but don’t know what to do with it? thank you in advance for any advice here.


  • Moderators | Tip wrapper

    Hi and welcome to the forum.

    You’ll need to tell us the address, check it on the explorer : http://explorer.feathercoin.com/chain/Feathercoin


  • Regular Member | Tip SAchris

    Thank you… does this help:
    Status: 0/unconfirmed
    Date: 07/01/2018 15:27
    To: Chris Mac wallet 6sNybMx4SHCKwdLyLKKYVRqZXWGa6oEcFA
    Debit: -40.00 FTC
    Transaction fee: -0.02 FTC
    Net amount: -40.02 FTC
    Transaction ID: ff1bff15dab3a84631cfc2a418edc2ee2500dd9a44f7eaeaf08c4bdc4d5b65a9


  • Regular Member | Tip SAchris

    @wrapper Hi there. whee could the currency have gone if it didn’t arrive at my new wallet? but has left my old wallet with the transfer details below.


  • Moderators | Tip Wellenreiter

    @sachris said in Help please.:

    Thank you… does this help:
    Status: 0/unconfirmed
    Date: 07/01/2018 15:27
    To: Chris Mac wallet 6sNybMx4SHCKwdLyLKKYVRqZXWGa6oEcFA
    Debit: -40.00 FTC
    Transaction fee: -0.02 FTC
    Net amount: -40.02 FTC
    Transaction ID: ff1bff15dab3a84631cfc2a418edc2ee2500dd9a44f7eaeaf08c4bdc4d5b65a9

    Is it possible, that the missing transaction was composed of a high number of small input transactions? In that case the transaction probably was too large to make it into the blockchain.

    Try to reset the blockchain in from the wallet’s menu.
    This will cause the wallet to scan the whole blockchain again at it will take some time, but hopefully your coins will shop up again.